Privacy Policy

Ashford Timepieces

Last updated: Today

At Ashford Timepieces, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our store, we may collect the following information:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via providers)
• IP address and device information
• Order history and preferences

This information is collected when you:

• Place an order
• Subscribe to our newsletter
• Contact customer support
• Browse our website

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Prevent fraud and ensure security
• Send promotional offers (only if you opt in)

We do not sell or rent your personal data to third parties.

3. Payment Security

All payments are processed through secure third-party payment providers.
We do not store your credit card information on our servers.

Your payment data is encrypted using SSL technology and handled in accordance with industry security standards.

4. Sharing Your Information

We may share your information only with:

• Shipping carriers
• Payment processors
• Fraud prevention services
• Legal authorities when required by law

These partners only receive the information necessary to perform their services.

5. Cookies

We use cookies to:

• Improve website performance
• Remember your preferences
• Analyze traffic and usage
• Personalize your shopping experience

You can disable cookies in your browser settings at any time.

6. Data Retention

We retain your information only as long as necessary to:

• Complete your order
• Provide customer support
• Meet legal obligations
• Prevent fraud

7. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Object to processing
• Withdraw consent
• Request data portability

To exercise your rights, contact us below.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Support Email: support@ashfordscollection.com

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Support Email: support@ashfordscollection.com

WhatsApp: +1 (281) 736-8559